Since the late 80’s, when the enterprise resource planning mega-applications arrived in the corporate landscape, businesses have been able to state that tangible assets are starting to be efficiently managed. Yet, the composition of market capitalisation is trending away from tangible assets towards more intangible values. Managing this implicit knowledge means harnessing your unstructured information; understanding not what the asset you bought cost but why you bought it in the first place.
To date the required tools have manifested themselves in a series of technological initiatives like document management, collaboration, content services and even knowledge management. They have been deployed with varying degrees of success. What you can do with this technology is amazing, but harnessing it for appropriate business outcomes is key. Here at Cadmus, we understand the challenges and critical success factors of implementing Information Management projects, because we have been doing it for over 20 years.